Customer Banking Specialist Relief - Sydney East & South Area
About the job
Join the dynamic team at CommBank as a Customer Banking Specialist Relief, where you will play a vital role in delivering exceptional banking experiences to over 10 million customers. This job offers the opportunity to make a real impact on people's lives by helping them navigate their financial journeys. The team thrives on collaboration and support, ensuring that everyone feels empowered to contribute to the community.
You'll be responsible for
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Engaging with customers
Having in-depth conversations with every customer about how we can support their overall banking needs including home loans, business banking & financial advice.📞
Supporting customer inquiries
Supporting customers with enquiries, maintenance on accounts and processing applications for credit products.💰
Conducting financial health checks
Completing financial health checks to assess customers’ financial needs and identify any changes.Key criteria
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Proven customer service experience
Demonstrated experience in delivering exceptional customer service, ideally in Financial Services.View
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Excellent communication skills
Ability to articulate financial terms clearly and effectively.View
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Problem-solving abilities
Experience in identifying solutions and placing customers at the center.View
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