Commonwealth Bank103 followers100 jobs

Customer Banking Specialist Relief - Sydney East & South Area

JuniorMid levelFull-timeOfficeHurstville NSW 2220, AustraliaPosted 2 days agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

Join the dynamic team at CommBank as a Customer Banking Specialist Relief, where you will play a crucial role in delivering exceptional banking experiences to our customers. This job offers the opportunity to make a real impact in people's lives, helping them achieve their financial dreams. The team thrives on collaboration and support, ensuring everyone feels valued and empowered.

You'll be responsible for

💬

Engaging with customers

Having in-depth conversations with every customer about how we can support their overall banking needs including home loans, business banking & financial advice.
📞

Supporting customer inquiries

Supporting customers with enquiries, maintenance on accounts and processing applications for credit products.
💰

Conducting financial health checks

Completing financial health checks to assess customers’ financial needs and identify any changes.

Key criteria

💼

Customer service experience

Proven experience delivering exceptional customer service in financial services.

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🗣️

Communication skills

Excellent communication skills to articulate financial terms clearly.

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🔍

Problem-solving ability

Demonstrated ability to ask questions and find effective solutions.

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Meet the team

About the company

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5 criteria for this job
Customer service experience
Proven experience delivering exceptional customer service in financial services.

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Communication skills
Excellent communication skills to articulate financial terms clearly.

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Problem-solving ability
Demonstrated ability to ask questions and find effective solutions.

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Financial product knowledge
Experience with home loans, business banking, and financial advice.

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Commitment to career growth
Genuine interest in building a career with CommBank.

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