Commonwealth Bank103 followers116 jobs

Customer Banking Specialist - Wynyard

JuniorMid levelPart-timeOfficeSydney NSW, AustraliaPosted 7 hours agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

The Customer Banking Specialist job at CommBank is all about making a real impact in the lives of customers. By engaging with them and understanding their banking needs, you will help them navigate their financial journey. The team values collaboration and is dedicated to providing exceptional service in a supportive environment.

You'll be responsible for

💬

Engaging with customers

Having in-depth conversations with every customer about how we can support their overall banking needs including home loans, business banking & financial advice.
📞

Supporting customer inquiries

Supporting customers with enquiries, maintenance on accounts and processing applications for credit products.
📊

Conducting financial health checks

Completing financial health checks to assess customers’ financial needs and identify any changes.

Key criteria

💼

Customer service experience

Proven experience delivering exceptional customer service in financial services.

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🗣️

Communication skills

Excellent ability to articulate financial terms clearly to customers.

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🔍

Problem-solving skills

Demonstrated ability to identify solutions and act with integrity.

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Meet the team

About the company

Apply on Commonwealth Bank
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

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5 criteria for this job
Customer service experience
Proven experience delivering exceptional customer service in financial services.

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Communication skills
Excellent ability to articulate financial terms clearly to customers.

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Problem-solving skills
Demonstrated ability to identify solutions and act with integrity.

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Retail environment experience
Experience working in a busy, driven retail environment.

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Interest in financial wellbeing
Genuine interest in improving customers' financial lives and careers.

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