Customer Banking Specialist x 2 - Salamander Bay
About the job
Join the vibrant team at CommBank as a Customer Banking Specialist at the Salamander Bay Branch. This job offers an incredible opportunity to make a real impact on customers' lives by providing exceptional banking experiences. The team thrives on collaboration and is dedicated to supporting each other while delivering outstanding service.
You'll be responsible for
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Engaging with customers
Having in-depth conversations with every customer about how we can support their overall banking needs including home loans, business banking & financial advice.📞
Supporting customer inquiries
Supporting customers with inquiries, maintenance on accounts and processing applications for credit products.💰
Conducting financial health checks
Completing financial health checks to assess customers’ financial needs and identify any changes.Key criteria
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Proven customer service experience
Demonstrated experience delivering exceptional service in relevant industries.View
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Excellent communication skills
Ability to articulate financial terms clearly to customers.View
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Problem-solving skills
Experience in identifying solutions and placing customers first.View
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