Customer Care Consultant TS
About the job
The job is about being a Customer Care Consultant at the Broome Trade Store, where you will provide phenomenal customer service and engage with a long-tenured team. This opportunity allows you to be part of a community that values expertise in industrial supplies. The team thrives on collaboration and a positive culture, ensuring that everyone feels valued and supported.
You'll be responsible for
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Acting as the first point of contact
Engaging with customers in person, by phone, and via email to provide exceptional service.💡
Providing expert advice
Offering knowledgeable guidance on a wide range of industrial products to assist tradespeople.🗂️
Maintaining organisation
Keeping administration tasks organised and upholding safety standards in the store.Key criteria
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Experience in industrial supplies
Extensive experience in wholesale or industrial supplies environments.View
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Customer service expertise
Proven ability to provide clear and positive customer service.View
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Valid forklift ticket
Possession of a valid forklift ticket and operational experience.View
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