Customer Centre Agent | Wetherill Park
About the job
This job is all about delivering outstanding customer service as part of a friendly team at the Customer Service Centre in Wetherill Park, NSW. The impact of this role is significant, as it contributes to creating perfect days for customers through reliable service and support. Team members thrive in a strong culture that values personal and professional growth, fostering a collaborative and supportive environment.
You'll be responsible for
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Delivering remarkable customer service
Ensuring customers have a perfect day by providing exceptional service and results.📞
Handling inbound customer calls
Managing a variety of customer inquiries from across the state.📦
Managing customer orders
Effectively overseeing orders for concrete and quarry products to meet customer needs.Key criteria
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Customer service experience
Demonstrated experience in phone-based or in-person customer service.View
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Problem-solving skills
Proven ability to innovate and tackle daily challenges effectively.View
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Technology proficiency
Experience with SAP and Microsoft programs for efficient operations.View
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