Customer Service Officer - Kununurra Leisure Centre
About the job
The Customer Service Officer at Kununurra Leisure Centre is a vital part of the team, ensuring a welcoming and safe environment for all patrons. This job plays a crucial role in delivering quality leisure and fitness services while managing front desk operations. The team values inclusivity and collaboration, creating a supportive atmosphere for everyone involved.
You'll be responsible for
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Serving as the first point of contact
Welcoming patrons and providing assistance with enquiries, memberships, and bookings.💳
Processing payments and memberships
Handling cash transactions and maintaining accurate records of customer data.🧼
Monitoring cleanliness and safety
Ensuring the front-of-house areas are well-presented and compliant with safety protocols.Key criteria
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Customer service experience
Demonstrated experience in customer service roles, enhancing patron satisfaction.View
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Administrative skills
Proven administrative skills, including record-keeping and cash handling.View
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Relevant qualifications
Qualifications in Business Administration or Sport and Recreation, or equivalent experience.View
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