Shire of Wyndham East Kimberley4 followers11 jobs

Customer Service Officer - Kununurra Leisure Centre

JuniorPart-timeHybridKununurra WA 6743, AustraliaAdministrationProfessional servicesCustomer service and supportPosted 4 months ago
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About the job

The Customer Service Officer at Kununurra Leisure Centre is a vital part of the team, ensuring a welcoming and safe environment for all patrons. This job plays a crucial role in delivering quality leisure and fitness services while managing front desk operations. The team values inclusivity and collaboration, creating a supportive atmosphere for everyone involved.

You'll be responsible for

👋

Serving as the first point of contact

Welcoming patrons and providing assistance with enquiries, memberships, and bookings.
💳

Processing payments and memberships

Handling cash transactions and maintaining accurate records of customer data.
🧼

Monitoring cleanliness and safety

Ensuring the front-of-house areas are well-presented and compliant with safety protocols.

Key criteria

📞

Customer service experience

Demonstrated experience in customer service roles, enhancing client satisfaction.

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📋

Administrative skills

Proven administrative skills, including record-keeping and cash handling.

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🎓

Relevant qualifications or experience

Qualifications in Business Administration or Sport and Recreation, or 2 years equivalent experience.

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Meet the team

About the company

View your fit

5 criteria for this job
Customer service experience
Demonstrated experience in customer service roles, enhancing client satisfaction.

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Administrative skills
Proven administrative skills, including record-keeping and cash handling.

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Relevant qualifications or experience
Qualifications in Business Administration or Sport and Recreation, or 2 years equivalent experience.

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WA 'C' Class Driver’s Licence
Current unrestricted WA 'C' Class Driver’s Licence for operational duties.

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Safety compliance knowledge
Understanding of safety protocols and emergency procedures in public facilities.

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