About the job
As a Customer Experience and Social Media Coordinator at Iress, you will play a vital role in enhancing customer engagement and experience. This job offers the opportunity to contribute to a customer-led organization while developing your skills in content creation and experience design. The team thrives on collaboration and innovation, making it a great fit for those eager to make a difference.
You'll be responsible for
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Managing community platforms
Overseeing day-to-day administration of community platforms, including content publishing and site maintenance.✍️
Creating engaging content
Developing and publishing customer-friendly content for Iress Community and Advisely sites.📊
Monitoring analytics
Tracking community site analytics and engagement metrics to inform improvement initiatives.Key criteria
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Content creation experience
Demonstrated experience creating engaging content for digital platforms.View
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Analytics knowledge
Understanding of community site analytics to drive improvements.View
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Stakeholder management skills
Proven ability to manage relationships across diverse teams.View
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