Meet Maleeha and the team
About the job
The Customer Experience Partner at Domain is all about being the daily hero for customers, tackling Digital Product tech and account queries through email, chat, and tickets. This job is crucial in ensuring that clients receive top-notch support, enhancing their experience and satisfaction. The team thrives in a hybrid working environment, fostering collaboration and growth while offering exciting career pathways in Tech, Marketing, and Data.
You'll be responsible for
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Solving customer queries
Be the daily hero for our Domain customers, solving Digital Product tech and account queries across email, chat, and tickets.🤝
Collaborating with the team
Work within a sociable (and downright awesome!) team in a hybrid working setup.🚀
Supporting career growth
Provide real career growth opportunities across Tech, Marketing, Data, and team leading.Key criteria
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Customer service experience
Demonstrated experience in fast-paced customer service or tech support roles.View
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Excellent communication skills
Proven ability to communicate effectively with a positive and enthusiastic approach.View
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Problem-solving skills
Strong capability to resolve issues efficiently and effectively.View
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