TAL Australia
Customer Experience - FT
JuniorFull-timeHybridMelbourne VIC, AustraliaPeople and cultureOperations consultingCustomer servicePosted 2 months ago
About the job
This job is about being a vital part of Scape's Customer Experience team, where you'll deliver outstanding service to residents and visitors. The impact of this job is significant, as it contributes to creating a welcoming and supportive environment for students. The team thrives on collaboration, positivity, and a shared commitment to excellence.
You'll be responsible for
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Delivering top-notch service
Being the face of Scape, providing exceptional support to residents and visitors.📞
Managing resident inquiries
Addressing questions and concerns promptly to ensure a positive living experience.🤝
Supporting team initiatives
Collaborating with team members to enhance the overall customer experience.What we're looking for
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Customer service experience
Demonstrated experience delivering exceptional service to clients and residents.View fit
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Organisational skills
Proven ability to manage multiple tasks and priorities effectively.View fit
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Problem-solving skills
Experience resolving issues efficiently in a fast-paced environment.View fit
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