Scape Australia
Customer Experience - FT
JuniorFull-timeOfficeMelbourne VIC, AustraliaCustomer service and supportPeople and cultureOperations consultingPosted 2 weeks ago
About the job
The Customer Experience team member at Scape is all about delivering outstanding service and support to residents and visitors. This job is crucial in creating a welcoming and safe environment for students, enhancing their overall experience. The team thrives on collaboration, positivity, and a shared commitment to making a difference in the lives of students.
You'll be responsible for
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Delivering customer service
Being the face of Scape, providing exceptional service and support to residents and visitors.🔧
Problem-solving
Addressing challenges and ensuring a positive experience for all customers.📋
Maintaining organisation
Managing tasks and responsibilities to ensure smooth operations within the team.What we're looking for
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Customer service experience
Demonstrated experience in delivering exceptional customer service.View fit
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Communication skills
Proven ability to communicate effectively with diverse audiences.View fit
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Organisational skills
Strong organisational skills to manage multiple tasks efficiently.View fit
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