TAL Australia
Customer Experience Specialist
JuniorMid levelFull-timeOfficeSydney NSW, AustraliaAdministrationCustomer service and supportPeople and culturePosted 1 day ago
About the job
Coco Republic is seeking a passionate customer service specialist to join their dynamic team. This job is all about being at the forefront of customer interaction, where every day presents new challenges and opportunities to shine. The team values collaboration and creativity, making it a warm and supportive environment for everyone involved.
You'll be responsible for
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Resolving customer inquiries
Handling inquiries through various communication channels and resolving them quickly.📬
Managing communications
Managing inbound and outbound inquiries via various communication channels.🤝
Collaborating with teams
Communicating with internal stakeholders to resolve customer inquiries across various departments.What we're looking for
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Customer service experience
Demonstrated experience in customer service, administration, or retail.View fit
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Communication skills
Professional written and verbal communication skills are essential.View fit
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Microsoft Office proficiency
Intermediate skills in Microsoft Office, especially Excel and Outlook.View fit
View more