Rentokil Initial
Customer Experience Specialist
About the job
Join TAL's Customer Experience team, where you'll play a vital role in making every customer interaction a positive one. This job offers an incredible opportunity to grow your skills in a supportive and friendly environment, while making a real impact on the lives of Australians. The team values collaboration, flexibility, and inclusivity, ensuring that everyone feels empowered to contribute their best.
You'll be responsible for
🌟
Providing excellent customer service
Being the first point of contact for customers and aiming to resolve their queries on the spot.📝
Completing administrative tasks
Completing simple admin tasks quickly and accurately to support customer needs.⚡
Assisting with escalations
Helping with escalations or complaints, working to resolve them as soon as possible.Key criteria
📞
Customer service experience
Experience in a contact centre or customer service environment is preferred.View
🗣️
Clear communication skills
Demonstrated verbal and written communication skills are essential.View
🤝
Team player mentality
Proven ability to collaborate and support team members effectively.View
View more
