nbn® Australia5 followers49 jobs

Customer Field Technician I Sydney Metro

JuniorMid levelFull-timeHybridSydney NSW, AustraliaPosted 3 days agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

Join the journey of transforming Australia’s digital landscape as a Customer Field Technician! In this impactful job, you will directly contribute to enhancing the lives of everyday Australians through exceptional customer service and technical expertise. The team thrives on autonomy and collaboration, working together to deliver top-notch service while embracing a flexible working environment.

Meet the team

About the company

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You'll be responsible for

🔧

Installing cabling

Performing installation of copper, fibre, and HFC cabling, including jointing, jumpering, and splicing.
🏠

Installing Customer Premises Equipment

Setting up nbn Customer Premises Equipment (CPE) at customer locations to ensure connectivity.
🔍

Diagnosing and repairing faults

Identifying and fixing issues in nbn cabling networks and CPE to maintain service quality.

Key criteria

🔌

Cabling installation experience

Experience with copper, fibre, and HFC cabling installation.

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🛠️

Fault diagnosis skills

Proven ability to diagnose and repair nbn cabling networks.

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📞

Customer service expertise

Demonstrated experience delivering exceptional customer service.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

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4 criteria for this job
Cabling installation experience
Experience with copper, fibre, and HFC cabling installation.

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Fault diagnosis skills
Proven ability to diagnose and repair nbn cabling networks.

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Customer service expertise
Demonstrated experience delivering exceptional customer service.

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Current driver's license
Valid and clean driver's license for customer site visits.

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