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Customer Journey Expert, Enterprise Data

Mid levelSeniorFull-timeHybridSydney NSW, AustraliaPosted 4 days agoVerified 5 days ago
Pending fitX of Y criteria met

About the job

The Customer Journey Expert (CJE) – Data at ING is all about leading the charge in delivering impactful data products and strategic initiatives. This job is crucial for bridging the gap between business stakeholders and technology teams, ensuring that data solutions truly meet the needs of the organization. Collaboration is key, as you will work closely with Data Engineers, Architects, and Business Analysts in a fun and supportive environment that values individuality and growth.

Meet the team

About the company

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You'll be responsible for

🚀

Leading delivery of data products

Lead end-to-end delivery of data products and strategic data initiatives, from requirements gathering through implementation, adoption, and continuous improvement.
🔗

Managing stakeholder engagement

Act as the primary liaison between business and technology teams, ensuring alignment across Data Owners, Data Consumers, Data Stewards, Architects, and Engineers.
⏳

Overseeing delivery execution

Oversee delivery execution, including risks, dependencies, testing, UAT, and production readiness, to ensure successful and timely outcomes.

Key criteria

📊

Data literacy expertise

Strong understanding of data governance and delivery processes.

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💼

Finance domain knowledge

Experience with financial data and reporting requirements.

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☁️

Cloud platform experience

Hands-on experience with Azure for modernising data processes.

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A meaningful career starts with a match

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5 criteria for this job
Data literacy expertise
Strong understanding of data governance and delivery processes.

View

Finance domain knowledge
Experience with financial data and reporting requirements.

View

Cloud platform experience
Hands-on experience with Azure for modernising data processes.

View

Stakeholder engagement skills
Proven ability to liaise between business and technology teams.

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Data architecture understanding
Familiarity with modern data architectures and SQL tools.

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