About the job
The Associate Director – Customer Data Platform at Optus is a pivotal job focused on shaping the vision and strategy for the Customer Data Platform. This position plays a crucial role in building unified customer profiles that enhance personalisation and engagement across various channels. Collaboration is key, as you will work closely with diverse teams to create a high-performing and secure data ecosystem.
You'll be responsible for
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Setting and owning strategy
Set and own the enterprise strategy, vision and roadmap for Salesforce Data Cloud, ensuring alignment to customer, marketing and business priorities.📜
Governance of data models
Govern data models, ingestion patterns and usage policies to ensure safe, compliant and high-quality data.🤝
Leading cross-functional teams
Lead cross-functional teams and maintain strong stakeholder alignment with Marketing, Technology, Data Office and business leaders.Key criteria
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Salesforce Data Cloud expertise
Deep expertise in Salesforce Data Cloud or similar CDP platformsView
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Data governance and compliance
Proven capability in data governance and regulatory frameworksView
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Strategic leadership experience
Strong ability to influence stakeholders and align data initiativesView
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