About the job
This job is about joining Benetas as a Customer Liaison Officer in the Residential Aged Care Services team. Making a meaningful difference in the lives of older Australians is at the heart of this opportunity, while also building a rewarding career with one of Victoria's most respected aged care providers. The team values collaboration and support, ensuring that everyone works together to deliver exceptional service and care.
You'll be responsible for
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Acting as primary contact
Acting as the primary contact for resident inquiries and family communications🏠
Coordinating admissions
Coordinating admissions processes and facility tours🔧
Resolving concerns
Resolving concerns promptly and professionallyKey criteria
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Experience in aged care
Demonstrated experience in aged care environments supporting residents and families.View
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Customer service skills
Proven communication and interpersonal skills in customer service roles.View
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Organisational abilities
Strong organisational skills with attention to detail in administrative tasks.View
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