About the job
As a Customer Relationship Consultant, you will play a vital role in BOQ Group’s home-lending growth engine. Every interaction is an opportunity to strengthen customer relationships and drive meaningful outcomes. The team thrives on collaboration, clear communication, and a commitment to delivering exceptional experiences.
You'll be responsible for
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Strengthening customer relationships
Engaging in conversations to uncover lending needs and drive meaningful business outcomes.🌟
Delivering exceptional customer experiences
Championing customer satisfaction while navigating sales and retention conversations.📞
Proactive outreach
Working closely with teams to identify referral opportunities and resolve customer needs efficiently.Key criteria
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Customer relationship management experience
Demonstrated experience building and maintaining strong customer relationships.View
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Sales and retention skills
Proven ability to drive sales and retain customers effectively.View
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Clear communication skills
Strong verbal communication skills for effective customer interactions.View
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