About the job
This job is about making a real impact in the community by connecting with people and helping them with their health needs. At Medibank, the focus is on creating the best health and wellbeing for all of Australia, and you will be a vital part of that mission. The team values flexibility, collaboration, and a supportive culture that encourages personal growth and development.
You'll be responsible for
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Helping customers
Assist customers in choosing the right health cover and services.📞
Supporting across channels
Provide support in-store, over the phone, online, and in the community.❤️
Building relationships
Create lasting trust through personalized conversations with customers.Key criteria
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Customer service experience
Demonstrated experience in delivering exceptional customer service.View
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Communication skills
Proven ability to explain complex information clearly and effectively.View
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Technology proficiency
Experience using various digital platforms and learning new systems.View