About the job
This job is all about providing exceptional customer service as a Customer Service Officer in the banking industry. You'll have the opportunity to make a real impact by helping customers explore their financial needs and guiding them through digital banking solutions. The team values collaboration, proactive attitudes, and a commitment to exceeding customer expectations, creating a supportive and dynamic work environment.
You'll be responsible for
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Providing exceptional customer service
Acting as the first point of contact in the Branch and delivering outstanding service to customers.💬
Conducting needs-based conversations
Engaging with customers to identify their financial needs and explore opportunities in personal banking and lending.📱
Educating customers on digital solutions
Helping customers understand and utilize digital banking solutions effectively.What we're looking for
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Exceptional communication skills
Proven ability to engage and connect with customers effectively.View
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Relationship building experience
Demonstrated experience fostering strong customer relationships.View
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Customer service background
Experience in delivering outstanding service in a professional setting.View
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