About the job
The Customer Services Officer position at MedHealth is an exciting opportunity for someone passionate about delivering exceptional customer service. This job plays a vital role in supporting customers by providing advice and arranging appointments with a team of specialists. The team thrives on collaboration and values a friendly, enthusiastic approach to service.
You'll be responsible for
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Liaising with customers
Engaging with customers to plan and implement agreed services, ensuring their needs are met.📅
Scheduling appointments
Coordinating and scheduling appointments with the specialist consultant team to provide timely service.🗂️
Providing administrative support
Offering operational support to consultant practitioners and managing busy inboxes with queries and appointments.Key criteria
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3+ years of customer service experience
Proven experience in delivering exceptional customer support.View
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Excellent communication skills
Strong verbal and written skills for effective customer interaction.View
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Ability to work independently and in teams
Demonstrated capability to collaborate and work autonomously.View
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