Millennium Services Group Limited7 followers66 jobs

Customer Service Officer

JuniorMid levelContractHybridMaroochydore QLD, AustraliaCustomer servicePosted 7 hours agoVerified 7 hours ago
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About the job

The Customer Service Officer plays a vital role in creating an exceptional guest experience at Millennium Services Group. This job is all about making connections and ensuring that every visitor feels valued and informed. The team thrives in a supportive and friendly environment, where collaboration and communication are key to success.

You'll be responsible for

🌟

Delivering exceptional guest experience

Acts as the primary representative and face of the centre, delivering an exceptional guest experience through professional and immaculate presentation.
🔗

Liaising with stakeholders

Serves as a key liaison between centre management, customers, and retailers, often acting as the voice of the customer.
📞

Providing accurate information

Ensures the customer service desk delivers accurate, timely information across all channels to create a seamless and enjoyable shopper and retailer experience.

Key criteria

👔

Customer service experience

Demonstrated experience in retail or customer service environments.

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🗣️

Strong communication skills

Proven ability to communicate effectively with diverse audiences.

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✨

Immaculate personal presentation

Consistent maintenance of professional appearance and grooming.

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Meet the team

About the company

View your fit

5 criteria for this job
Customer service experience
Demonstrated experience in retail or customer service environments.

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Strong communication skills
Proven ability to communicate effectively with diverse audiences.

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Immaculate personal presentation
Consistent maintenance of professional appearance and grooming.

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Fast-paced environment adaptability
Experience thriving in dynamic, customer-focused settings.

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Interpersonal skills
Ability to build rapport and foster positive relationships.

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