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Customer Service Officer

JuniorFull-timeOfficeMelbourne VIC, AustraliaCustomer servicePosted 1 week agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

The Customer Service Officer position at MatchWorks is all about being the friendly face and first point of contact for participants. This job plays a vital role in supporting individuals on their employment journey, ensuring they have access to the tools and information they need. The team thrives on collaboration, sharing ideas, and celebrating successes together.

Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

📞

Supporting participants

Providing information, appointments, and access to tools to help them job search.
🏡

Creating a welcoming experience

Ensuring a friendly, warm atmosphere for participants and visitors.
🗂️

Handling admin essentials

Managing data entry, filing, scheduling, and keeping systems up to date.

Key criteria

🤝

Customer service experience

Proven experience in customer service roles, enhancing participant satisfaction.

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📅

Multitasking skills

Demonstrated ability to manage multiple tasks efficiently in a busy environment.

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👥

Team collaboration

Experience working collaboratively in a team-oriented setting to achieve goals.

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View more

A meaningful career starts with a match

View your fit

4 criteria for this job
Customer service experience
Proven experience in customer service roles, enhancing participant satisfaction.

View

Multitasking skills
Demonstrated ability to manage multiple tasks efficiently in a busy environment.

View

Team collaboration
Experience working collaboratively in a team-oriented setting to achieve goals.

View

Administrative skills
Strong background in data entry, filing, and scheduling tasks accurately.

View

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