Customer Service Officer
About the job
The Customer Service Officer position at Yarra Leisure is all about creating exceptional experiences for patrons while managing essential administrative tasks. This job plays a vital role in ensuring that every visitor feels welcomed and informed, contributing to a positive atmosphere across multiple facilities. The team thrives on collaboration and a shared commitment to delivering outstanding service.
You'll be responsible for
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Providing customer service
Delivering memorable and efficient customer service to patrons of the Yarra Leisure venues, in line with City of Yarra customer service standards.💬
Building relationships
Fostering strong relationships with all Yarra Leisure patrons and staff to ensure a positive contribution to team dynamics.📋
Completing administrative tasks
Handling daily administrative functions including retail sales, conducting facility tours, and processing memberships while maintaining a safe and professional customer service area.Key criteria
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Customer service experience
Demonstrated experience providing exceptional customer service in a public setting.View
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Administrative skills
Proven ability to handle daily administrative tasks efficiently.View
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Relationship building
Experience developing strong relationships with diverse patrons and team members.View
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