BOQ Group22 jobs

Customer Service Officer - Penrith

JuniorFull-timeHybridPenrith NSW 2750, AustraliaSalesCustomer servicePosted 1 month ago
View your fit0 of 9 criteria met

About the job

This job is about providing exceptional customer service as a Customer Service Officer at BOQ Group. The role is crucial as it serves as the first point of contact for customers, helping them explore their financial needs and educating them on digital banking solutions. The team values collaboration, proactive attitudes, and a commitment to exceeding customer expectations, creating a supportive and inclusive work environment.

You'll be responsible for

👩‍💼

Providing customer service

Being the first point of contact for customers and delivering exceptional service to meet their needs.
💳

Conducting transactions

Undertaking transaction activities for customers to ensure smooth banking experiences.
📚

Educating customers

Helping customers understand and utilize digital banking solutions effectively.

What we're looking for

💬

Exceptional communication skills

Demonstrated ability to engage and connect with customers effectively.

View fit

🤝

Relationship building experience

Proven experience in fostering strong customer relationships.

View fit

🏦

Banking or sales experience

Previous background in banking or sales environments preferred.

View fit

View more

Meet the team

About the company

View your fit

0 of 5 criteria met
Exceptional communication skills
Demonstrated ability to engage and connect with customers effectively.

View

Relationship building experience
Proven experience in fostering strong customer relationships.

View

Banking or sales experience
Previous background in banking or sales environments preferred.

View

Digital banking knowledge
Understanding of digital banking solutions and customer education.

View

Team collaboration skills
Experience working collaboratively in a team-oriented environment.

View

  • Explore
    • Jobs
    • Companies
    • People
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Hatch Placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2025 Hatch
  • Privacy
  • Terms

A meaningful career starts with a match

Similar jobs

View all
Gold Corporation - The Perth Mint
Gold Corporation - The Perth Mint
Officer Customer Service Bullion RoomWA · Full-time
This job is about being the welcoming presence at The Perth Mint, where you'll help customers navigate the world of precious metals with care and confidence. Your role is crucial in ensuring that every interaction is positive, informative, and secure. The team thrives on collaboration, empathy, and a shared commitment to excellence, making it a truly rewarding place to work.
BOQ Group
BOQ Group
Customer Service Officer - North LakesQLD · Full-time
The Customer Service Officer position is an exciting opportunity to launch a banking career while providing exceptional service to customers. This role is vital in helping customers explore their financial needs and ensuring they receive the support they deserve. The team thrives on collaboration, inclusivity, and a commitment to exceeding customer expectations.
Supagas
Supagas
Customer Service OfficerBeenleigh, QLD · Full-time
The Customer Service Officer position at Supagas is all about delivering exceptional service and support to customers in a fast-paced environment. This job plays a vital role in ensuring customer satisfaction and operational efficiency, contributing to the company's reputation for excellence. The team values enthusiasm, confidence, and a dynamic approach to customer interactions, fostering a collaborative and supportive workplace culture.
BOQ Group
BOQ Group
Customer Service Officer - CastletownTownsville City, QLD · Full-time
This job is about becoming a Customer Service Officer at BOQ Group, where you will be the first point of contact for customers in the Branch. Providing exceptional customer service is key, as you will help customers explore their financial needs and educate them on digital banking solutions. The team values collaboration and a proactive attitude, creating a supportive environment for career development in the banking industry.