Supagas7 jobs

Customer Service Officer

JuniorFull-timeOfficeBeenleigh QLD 4207, AustraliaBusiness operationsSalesCustomer servicePosted 2 days ago
View your fit0 of 9 criteria met

About the job

The Customer Service Officer position at Supagas is all about delivering exceptional service and support to customers in a fast-paced environment. This job plays a vital role in ensuring customer satisfaction and operational efficiency, contributing to the company's reputation for excellence. The team values enthusiasm, confidence, and a dynamic approach to customer interactions, fostering a collaborative and supportive workplace culture.

You'll be responsible for

📞

Handling incoming calls

Managing a high volume of incoming calls, processing orders, and addressing customer inquiries with professionalism.
🌟

Exceeding customer expectations

Providing exceptional support to operations and ensuring customer satisfaction through effective communication.
📋

Account management

Addressing customer queries and managing accounts promptly and professionally, ensuring accurate setup of new customer accounts.

What we're looking for

📞

Inbound call centre experience

Proven experience managing high call volumes in a call centre.

View fit

🖥️

Familiarity with Pronto software

Experience using Pronto software is highly advantageous.

View fit

😊

Professional telephone manner

Possess a friendly and professional communication style.

View fit

View more

Meet the team

About the company

View your fit

0 of 5 criteria met
Inbound call centre experience
Proven experience managing high call volumes in a call centre.

View

Familiarity with Pronto software
Experience using Pronto software is highly advantageous.

View

Professional telephone manner
Possess a friendly and professional communication style.

View

Strong attention to detail
Ability to ensure accuracy in customer account setups.

View

Customer service excellence
Demonstrated commitment to exceeding customer service expectations.

View

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