BOQ Group22 jobs

Customer Service Officer - Castletown

JuniorFull-timeHybridTownsville City QLD 4810, AustraliaSalesCustomer servicePosted 2 days ago
View your fit0 of 9 criteria met

About the job

This job is about becoming a Customer Service Officer at BOQ Group, where you will be the first point of contact for customers in the Branch. Providing exceptional customer service is key, as you will help customers explore their financial needs and educate them on digital banking solutions. The team values collaboration and a proactive attitude, creating a supportive environment for career development in the banking industry.

You'll be responsible for

🤝

Providing exceptional customer service

Acting as the first point of contact for customers, ensuring they receive outstanding service and support for their financial needs.
💻

Educating customers on digital banking solutions

Helping customers understand and utilize digital banking tools to enhance their banking experience.
💬

Conducting needs-based conversations

Engaging with customers to identify opportunities in personal banking and lending, fostering meaningful relationships.

What we're looking for

💬

Exceptional communication skills

Demonstrated ability to effectively engage with customers.

View fit

🤝

Relationship building experience

Proven experience in fostering strong customer relationships.

View fit

🏦

Interest in banking

Genuine passion for the banking industry and customer service.

View fit

View more

Meet the team

About the company

View your fit

0 of 5 criteria met
Exceptional communication skills
Demonstrated ability to effectively engage with customers.

View

Relationship building experience
Proven experience in fostering strong customer relationships.

View

Interest in banking
Genuine passion for the banking industry and customer service.

View

Team collaboration skills
Experience working collaboratively in a team environment.

View

Digital banking knowledge
Familiarity with digital banking solutions and services.

View

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