About the job
This job is all about being a Customer Service superstar in our Customer Engagement Centre, where you will provide exceptional chat and phone support to customers around the clock. Your impact will be felt as you resolve queries and create positive experiences for customers when they need assistance the most. The team thrives on collaboration and values every interaction, ensuring a supportive and engaging work environment.
You'll be responsible for
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Providing customer support
Offering quick, accurate, and up-to-date answers to customer queries through chat and phone.🎤
Being the voice of the business
Engaging warmly with customers to create a positive experience during their interactions.🌟
Contributing to team vision and values
Adding value to every customer interaction and aligning with the team's goals.Key criteria
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Customer service skills
Demonstrated experience providing exceptional customer support in various channels.View
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Strong computer skills
Proven ability to navigate multiple systems and multitask effectively.View
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24/7 rotational availability
Willingness to work flexible hours, including evenings and weekends.View
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