NSW Department of Customer Service43 followers539 jobs

Customer Service Representative - Deniliquin

GraduateJuniorPart-timeOfficeMathoura NSW 2710, AustraliaPosted 2 weeks agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

This job is about being the friendly face of the Service Centre, where you will support customers in accessing essential services. Your impact will be significant as you help resolve issues and provide guidance, making a real difference in your local community. The team thrives on collaboration and adaptability, creating a warm and supportive environment for both customers and colleagues.

You'll be responsible for

🤗

Providing customer support

Delivering professional, respectful, and customer-focused support through face-to-face interactions and phone inquiries.
📞

Assisting with service access

Helping customers access information, resolve issues, and connect with essential services.
🏡

Creating a welcoming environment

Ensuring customers feel valued, supported, and understood during their interactions.

Key criteria

💬

Strong communication skills

Proven experience in effective verbal and written communication.

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🤝

Customer service experience

Demonstrated background in delivering exceptional customer support.

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📞

Phone interaction skills

Experience managing inbound calls in a customer-focused environment.

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Meet the team

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5 criteria for this job
Strong communication skills
Proven experience in effective verbal and written communication.

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Customer service experience
Demonstrated background in delivering exceptional customer support.

View

Phone interaction skills
Experience managing inbound calls in a customer-focused environment.

View

Technology proficiency
Comfortable using various technologies and learning new systems.

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Adaptability in changing environments
Proven ability to thrive in dynamic and evolving situations.

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