GPC Asia Pacific17 jobs

Customer Service Representative

JuniorFull-timeHybridQueensland, AustraliaBusiness operationsSalesCustomer servicePosted 1 month ago
View your fit0 of 9 criteria met

About the job

The Customer Service Representative job at Auto Parts Group (APG) is all about delivering exceptional service to customers while managing parts inquiries and requests. This position plays a crucial role in ensuring a professional customer experience and contributes to the overall success of the team. APG values a dynamic work environment focused on continuous improvement, technology, and safety, making it an exciting opportunity for those passionate about customer service.

You'll be responsible for

📞

Providing customer service

Managing parts inquiries, requests, and quotes while ensuring a professional customer experience.
⚠️

Handling escalations

Addressing customer escalations and maintaining accurate order records.
📊

Meeting KPIs

Focusing on continuous improvement and meeting key performance indicators.

What we're looking for

📞

Customer service experience

Demonstrated experience in customer service and sales roles.

View fit

🤝

Relationship-building skills

Proven ability to build strong relationships with customers.

View fit

🛠️

Proactive problem-solving

Experience with solutions-focused mindset in customer interactions.

View fit

View more

Meet the team

About the company

View your fit

0 of 5 criteria met
Customer service experience
Demonstrated experience in customer service and sales roles.

View

Relationship-building skills
Proven ability to build strong relationships with customers.

View

Proactive problem-solving
Experience with solutions-focused mindset in customer interactions.

View

Reliability and punctuality
Consistent track record of being reliable and punctual.

View

Confident communication skills
Strong verbal communication skills for effective customer engagement.

View

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