Customer Service Representative
About the job
The Customer Service Representative job at Hitachi Construction Machinery Australia is an exciting opportunity to kick-start a career in customer service within a supportive environment. This position plays a crucial role in ensuring customer satisfaction by addressing inquiries and providing assistance. The team thrives on collaboration and values each member's contribution to achieving success.
You'll be responsible for
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Answering inbound calls and email enquiries
Responding to customer inquiries in a professional manner to ensure a positive experience.🌐
Assisting with online enquiries
Helping customers navigate our web portal for their queries.🤝
Collaborating with the team
Working together to meet daily goals and resolve customer issues effectively.Key criteria
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Customer service experience
Demonstrated experience in customer service roles is advantageous.View
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Excellent communication skills
Strong written and verbal skills for effective customer interactions.View
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Computer literacy
Proficient with computers and eager to learn new systems.View
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