Customer Service Representative
About the job
This job is about joining Hitachi Construction Machinery Australia as a Customer Service Representative in Revesby. It offers an exciting opportunity to kick-start a career in customer service within a supportive and professional environment. The team values collaboration and is dedicated to ensuring success through comprehensive training and mentorship.
You'll be responsible for
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Answering inbound calls and email enquiries
Providing professional and friendly responses to customer inquiries, ensuring a positive experience.🌐
Assisting with online enquiries via our web portal
Helping customers navigate and resolve issues through the company's online platform.🤝
Collaborating effectively with your team
Working together with colleagues to meet daily goals and resolve customer queries efficiently.Key criteria
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Customer service experience
Demonstrated experience in customer service environments is beneficial.View
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Excellent communication skills
Strong written and verbal communication skills are essential.View
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Strong computer literacy
Proficiency in computer systems and willingness to learn new technologies.View
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