NSW Department of Customer Service43 followers539 jobs

Customer Service Representative

JuniorPart-timeOfficeCooma NSW 2630, AustraliaPosted 3 months agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

The Customer Service Representative position at Service NSW is all about creating a welcoming and positive experience for every visitor. This job plays a crucial role in enhancing customer satisfaction and strengthening the community's trust in government services. The team thrives on collaboration, support, and a shared commitment to exceptional service, making it a fantastic opportunity for those who enjoy helping others.

You'll be responsible for

🌟

Providing exceptional customer service

Responding to a wide range of enquiries and concerns with genuine care and professionalism, ensuring a positive experience for every customer.
🤝

Collaborating with team members

Working closely with teammates to keep operations running smoothly and contribute to a supportive environment.
🔒

Maintaining confidentiality

Handling confidential and personal information responsibly, ensuring trust and security in all interactions.

Key criteria

💬

Strong customer service skills

Proven ability to provide exceptional support and assistance.

View

🖥️

Intermediate computer skills

Experience navigating multiple systems confidently and efficiently.

View

🔍

Attention to detail

Demonstrated capability in managing complex enquiries accurately.

View

View more

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2026
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms

A meaningful career starts with a match

Get started
Apply on NSW Department of Customer Service
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Strong customer service skills
Proven ability to provide exceptional support and assistance.

View

Intermediate computer skills
Experience navigating multiple systems confidently and efficiently.

View

Attention to detail
Demonstrated capability in managing complex enquiries accurately.

View

Collaborative mindset
Experience working effectively within a team environment.

View

Understanding of confidentiality
Clear knowledge of handling personal information responsibly.

View

Similar jobs

View all
NSW Department of Customer Service
NSW Department of Customer Service
Customer Service RepresentativeMangrove Mountain, NSW · East Maitland, NSW · Sydney, NSW · Full-time
As a Customer Service Representative at Service NSW, you will be the first point of contact for customers, providing friendly and accurate support across various channels. This role is crucial in ensuring that every customer interaction reflects Service NSW values while maintaining professionalism and empathy. The team thrives on collaboration and continuous improvement, creating a positive environment for both employees and customers.
NSW Department of Customer Service
NSW Department of Customer Service
Customer Service RepresentativeSydney, NSW · Full-time
The Digital Service Representative job is all about creating a welcoming and supportive environment for customers at Service NSW. This role is crucial in ensuring that every individual who visits feels valued and understood, contributing to a positive community experience. The team thrives on collaboration and is dedicated to providing exceptional service, making it a fantastic opportunity for those who enjoy helping others.
Wesco
Wesco
Customer Service RepresentativeMelbourne, VIC · Full-time
The Order Management Administrator job is all about supporting national security branches through end-to-end order management and sales administration activities. This position is crucial for ensuring customer orders are processed accurately and efficiently, which directly contributes to positive customer outcomes. The team thrives on collaboration and attention to detail, making it a great fit for someone who enjoys working with customers and internal teams.
Wesco
Wesco
Customer Service RepresentativeBalcatta, WA · Full-time
The Customer Service Representative position at Central Security is an exciting opportunity to join the Balcatta branch team for a 6-month fixed-term contract. This job is all about delivering exceptional service and making a positive impact on customer experiences. The team thrives in a supportive environment that values collaboration and a customer-first mindset.