NSW Department of Customer Service32 followers345 jobs

Customer Service Representative

JuniorPart-timeOfficeCooma NSW 2630, AustraliaPosted 2 months agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

The Customer Service Representative position at Service NSW is all about creating a welcoming and positive experience for every visitor. This job plays a crucial role in enhancing customer satisfaction and strengthening the community's trust in government services. The team thrives on collaboration, support, and a shared commitment to exceptional service, making it a fantastic opportunity for those who enjoy helping others.

Meet the team

About the company

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You'll be responsible for

🌟

Providing exceptional customer service

Responding to a wide range of enquiries and concerns with genuine care and professionalism, ensuring a positive experience for every customer.
🤝

Collaborating with team members

Working closely with teammates to keep operations running smoothly and contribute to a supportive environment.
🔒

Maintaining confidentiality

Handling confidential and personal information responsibly, ensuring trust and security in all interactions.

Key criteria

💬

Strong customer service skills

Proven ability to provide exceptional support and assistance.

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🖥️

Intermediate computer skills

Experience navigating multiple systems confidently and efficiently.

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🔍

Attention to detail

Demonstrated capability in managing complex enquiries accurately.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Strong customer service skills
Proven ability to provide exceptional support and assistance.

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Intermediate computer skills
Experience navigating multiple systems confidently and efficiently.

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Attention to detail
Demonstrated capability in managing complex enquiries accurately.

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Collaborative mindset
Experience working effectively within a team environment.

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Understanding of confidentiality
Clear knowledge of handling personal information responsibly.

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