About the job
The Customer Service Representative (CSR) job offers an exciting opportunity to kickstart your career with hands-on experience in a dynamic environment. At Datacom, you will develop essential skills in problem-solving, communication, and service delivery while supporting valued clients across Australia. The team thrives on collaboration and growth, providing pathways into various exciting career opportunities.
You'll be responsible for
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Learning critical problem-solving skills
Engaging in training to develop essential skills for addressing customer inquiries and issues effectively.🤝
Supporting valued clients across Australia
Providing exceptional service to clients, ensuring their needs are met and their experiences are positive.🎓
Participating in hands-on experience
Gaining practical experience in a customer contact centre while pursuing a Certificate III in IT.Key criteria
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Attention to detail
Demonstrated ability to focus on accuracy and thoroughness.View
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Communication skills
Proven experience in effective verbal and written communication.View
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Basic computer skills
Experience with typing at a minimum speed of 20 WPM.View
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