GFG Alliance1 follower1 job

Customer Service Representative

JuniorMid levelFull-timeOfficeMildura VIC 3500, AustraliaPosted 5 hours agoVerified 14 hours ago
Pending fitX of Y criteria met

About the job

This job is about joining a dynamic team at ARC Metalcentre, a 2026 AFR BOSS Best Places to Work Gold Winner. You will play a key role in ensuring a seamless customer experience from initial enquiry through to order fulfilment and delivery. The team thrives in a fast-paced environment, valuing collaboration and support to make a meaningful impact in the community.

You'll be responsible for

📞

Responding to customer enquiries

Respond to incoming calls and customer enquiries in a timely and professional manner.
📦

Preparing orders

Prepare quotations and manage orders through to accurate picking, packing, and on-time delivery.
🧹

Maintaining a safe work environment

Maintain a clean, safe, and organised work environment.

Key criteria

📞

Customer service experience

Demonstrated experience in customer service, ideally in a trade environment.

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🤝

Relationship-building skills

Proven ability to build rapport with customers effectively.

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📦

Warehouse support experience

Experience assisting with picking, packing, and dispatching orders.

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View more

Meet the team

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Apply on GFG Alliance
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Think you're a good fit?See what the hiring team are looking for

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4 criteria for this job
Customer service experience
Demonstrated experience in customer service, ideally in a trade environment.

View

Relationship-building skills
Proven ability to build rapport with customers effectively.

View

Warehouse support experience
Experience assisting with picking, packing, and dispatching orders.

View

Microsoft Office proficiency
Experience using Microsoft Office and ERP systems like SAP.

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A meaningful career starts with a match

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