Baxter International Inc.16 jobs

Customer Service Representative, Nutrition & Hopsital Hardware

JuniorMid levelFull-timeHybridSydney NSW, AustraliaPosted 23 hours agoVerified 1 day ago
Pending fitX of Y criteria met

About the job

This job is about making a meaningful difference in people's lives through exceptional customer service. As a Customer Service Representative at Baxter, you will play a vital role in ensuring customers and patients have a positive experience with their orders. The team thrives on collaboration, accountability, and a shared mission to save and sustain lives, creating an environment where everyone can contribute and succeed.

Meet the team

About the company

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You'll be responsible for

📞

Responding to customer inquiries

Promptly addressing all customer inquiries to enhance their experience and encourage loyalty to Baxter.
📦

Processing orders

Ensuring order receipt and processing is completed efficiently and accurately according to the current Terms of Sale.
⚖️

Handling customer complaints

Evaluating and resolving customer complaints by obtaining all relevant information to ensure satisfaction.

Key criteria

📞

Customer service experience

1-3 years of experience in customer service roles.

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💻

Proficiency in MS Office

Demonstrated proficiency in MS Office Suite applications.

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🔄

CRM system experience

Experience using CRM systems like Salesforce or JDE.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Customer service experience
1-3 years of experience in customer service roles.

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Proficiency in MS Office
Demonstrated proficiency in MS Office Suite applications.

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CRM system experience
Experience using CRM systems like Salesforce or JDE.

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Strong communication skills
Proven written and verbal communication capabilities.

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Decision-making ability
Ability to make quick decisions in fast-paced environments.

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