NSW Department of Customer Service
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Licensing Representative

JuniorMid levelFull-timeOfficeSydney NSW, AustraliaPosted 3 months agoVerified 9 hours ago
Pending fitX of Y criteria met

About the job

The Licensing Representative job at the NSW Building Commission is an exciting opportunity to enhance your regulatory career while making a real difference for the people and businesses of New South Wales. This role is all about delivering high-quality service and support, ensuring that applications are processed efficiently and accurately. Join a dynamic team that values customer-centric approaches and embraces new technologies to improve government services.

You'll be responsible for

✅

Assessing applications

Undertaking a range of activities to assess and determine applications in a timely and accurate manner.
📊

Maintaining records

Updating and maintaining records and databases, ensuring all information is accurate and accessible.
📣

Educating clients

Educating clients on their rights and responsibilities to raise community awareness and ensure compliance.

Key criteria

📄

Experience with application processing

Demonstrated experience assessing and processing applications accurately.

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📊

Knowledge of legislation

Proven understanding of relevant legislation and regulatory standards.

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🗂️

Record-keeping skills

Experience maintaining accurate records and databases for compliance.

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5 criteria for this job
Experience with application processing
Demonstrated experience assessing and processing applications accurately.

View

Knowledge of legislation
Proven understanding of relevant legislation and regulatory standards.

View

Record-keeping skills
Experience maintaining accurate records and databases for compliance.

View

Customer service experience
Demonstrated ability to provide high-quality customer support services.

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Adaptability in high workloads
Experience managing competing priorities in a fast-paced environment.

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