NSW Department of Customer Service
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Licensing Representative

JuniorMid levelFull-timeOfficeSydney NSW, AustraliaPosted 3 months agoVerified 10 hours ago
Pending fitX of Y criteria met

About the job

The Licensing Representative job at the NSW Building Commission is an exciting opportunity to enhance your regulatory career while making a positive impact on the community. This role focuses on delivering high-quality service by assessing and processing applications, ensuring compliance with legislation, and providing customer support. Join a dynamic team that values customer-centric approaches and embraces new technologies to improve government services.

You'll be responsible for

✅

Assessing applications

Undertaking a range of activities to assess and determine applications in a timely and accurate manner.
📊

Maintaining records

Updating and maintaining records and databases, ensuring all information is accurate and accessible.
📚

Educating clients

Providing information to clients/customers on their rights, responsibilities, and available services.

Key criteria

📄

Experience with regulatory processes

Demonstrated experience assessing and processing applications within legislation.

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🗂️

Record-keeping skills

Proven ability to maintain accurate records and databases.

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🤝

Customer service expertise

Experience providing high-quality assistance and information to clients.

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Meet the team

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4 criteria for this job
Experience with regulatory processes
Demonstrated experience assessing and processing applications within legislation.

View

Record-keeping skills
Proven ability to maintain accurate records and databases.

View

Customer service expertise
Experience providing high-quality assistance and information to clients.

View

Knowledge of legislation
Sound understanding of current procedures and relevant laws.

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A meaningful career starts with a match

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