Baxter International Inc.
16 jobs

Customer Service Representative, Nutrition & Hospital Hardware

JuniorMid levelFull-timeHybridSydney NSW, AustraliaPosted 3 months agoVerified 3 months ago
Pending fitX of Y criteria met

About the job

This job is about making a meaningful impact in the lives of customers and patients at Baxter. As a Customer Service Representative, you will play a vital role in providing exceptional support and ensuring a positive experience in order fulfilment and delivery. The team thrives on collaboration, accountability, and a shared mission to save and sustain lives.

You'll be responsible for

📞

Responding to customer enquiries

Promptly addressing customer enquiries to enhance their experience and encourage loyalty to Baxter.
✅

Processing orders efficiently

Ensuring order receipt and processing is completed accurately and in accordance with compliance standards.
🛡️

Handling customer complaints

Evaluating and resolving customer complaints by gathering all relevant information to ensure satisfaction.

Key criteria

📞

Customer service experience

1-3 years of demonstrated experience in customer service roles.

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💻

Proficiency in MS Office

Strong skills in MS Office Suite for efficient task management.

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🛠️

CRM system experience

Experience using CRM systems like Salesforce or JDE is preferred.

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View your fit

5 criteria for this job
Customer service experience
1-3 years of demonstrated experience in customer service roles.

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Proficiency in MS Office
Strong skills in MS Office Suite for efficient task management.

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CRM system experience
Experience using CRM systems like Salesforce or JDE is preferred.

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Strong communication skills
Proven written and verbal communication skills for effective interactions.

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Quick decision-making ability
Demonstrated ability to make quick, effective decisions under pressure.

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