Customer Service Representative - Victoria Park (25 hours/week)
About the job
This job is about being the friendly face of CommBank, where you will deliver exceptional customer service to help over 10 million personal and small business customers. Your work will have a real impact on people's lives, from helping them open their first account to planning for retirement. The team thrives on collaboration and is passionate about making a difference in the community.
You'll be responsible for
🤗
Responding to customer needs
Responding to customers' transactional banking needs, delivering a seamless customer experience.💳
Processing transactions
Processing transactions including deposits, withdrawals, bank cheques, transfers, and CommFX.🔍
Completing financial health checks
Completing financial health checks to assess customers’ needs and identify any changes or needs for specific products or services.Key criteria
💼
Customer service passion
Demonstrated enthusiasm for delivering exceptional customer service.View
🗣️
Excellent communication skills
Proven ability to communicate effectively and collaborate with team members.View
📊
Financial wellbeing interest
Genuine interest in enhancing customers' financial health and wellbeing.View
View more
