Customer Service Representative
About the job
As a Customer Service Representative at Computershare, you will be an essential part of the Communications Centre team, providing support to custodians and subscribers of Intermediary Online through both written and verbal communication. This job is all about making a positive impact by delivering exceptional service and contributing to a culture of continuous improvement. The team thrives on collaboration and values innovative thinking, creating an environment where your ideas can truly shine.
You'll be responsible for
🤝
Delivering customer support
Providing accurate, timely, and professional support while meeting customer service and regulatory standards.📞
Handling enquiries
Managing a wide range of enquiries, ensuring every interaction reflects a commitment to quality and care.🤝
Collaborating with colleagues
Working closely with colleagues across multiple departments to enhance processes and customer experience.Key criteria
📜
Understanding of market regulations
Solid grasp of regulations related to dividends and securities.View
🛠️
Technical awareness
Familiarity with tools and metrics for daily operations.View
💬
Strong interpersonal skills
Ability to communicate clearly with diverse stakeholders.View
View more
