About the job
This job is all about providing exceptional customer support and service. As part of a dynamic team, you will engage with customers through various channels, addressing their inquiries and ensuring their needs are met. The culture here is supportive and driven by excellence, allowing you to thrive and grow in your career.
You'll be responsible for
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Communicating with customers
Engaging with customers daily via telephone, email, chat, or social media to check on therapy status and order supplies.đŚ
Handling customer orders
Managing customer orders for medical supplies and equipment while maintaining client account records.đ¤
Collaborating with teams
Working with cross-functional teams to meet service sales goals and document customer inquiries and resolutions.Key criteria
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Customer service experience
Minimum of 2 years in customer support or related fields.View
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Proactive problem-solving skills
Demonstrated ability to find creative solutions for customer inquiries.View
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Team collaboration experience
Experience working effectively within a team environment.View
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