The Good Guys7 followers160 jobs

Customer Service Team Member

JuniorMid levelFull-timeOfficeCarseldine QLD, AustraliaPosted 4 months agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

The Customer Service Team Member at The Good Guys plays a vital role in delivering exceptional customer experiences while supporting store operations. This job is all about creating a positive atmosphere for customers and contributing to profitable sales growth. The team thrives in a fast-paced environment that values diversity, creativity, and collaboration.

You'll be responsible for

📋

Delivering effective store administration

Manage store operations activities in line with standard procedures to support sales growth.
💵

Handling cash and transactions

Ensure accurate cash handling and tendering transactions for customers.
📞

Managing customer inquiries

Effectively resolve customer complaints and queries as required.

Key criteria

🛒

Customer service experience

Demonstrated experience in delivering exceptional customer service.

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📈

Sales performance

Proven track record of achieving sales targets and driving results.

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🤝

Team collaboration skills

Experience working effectively within a team environment.

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5 criteria for this job
Customer service experience
Demonstrated experience in delivering exceptional customer service.

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Sales performance
Proven track record of achieving sales targets and driving results.

View

Team collaboration skills
Experience working effectively within a team environment.

View

Self-awareness and feedback
Ability to reflect on personal strengths and areas for improvement.

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Cash handling experience
Experience managing cash transactions and store administration.

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