Customer Service Team Member
About the job
The Customer Service Team Member at The Good Guys plays a vital role in delivering exceptional service and supporting store operations. This position is all about creating a positive customer experience while contributing to profitable sales growth. The team thrives in a fast-paced environment that values diversity, creativity, and collaboration.
You'll be responsible for
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Delivering effective store administration
Manage store operations activities in line with standard procedures to support a sales-focused culture.💵
Handling cash and transactions
Ensure accurate cash handling and tendering transactions for customer purchases.🤝
Collaborating with the team
Work collaboratively to deliver a consistent positive store experience and resolve customer complaints.Key criteria
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Customer focus experience
Demonstrated experience prioritising customer needs in service delivery.View
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Results-driven mindset
Proven ability to achieve sales targets and improve performance.View
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Self-awareness and feedback
Experience using feedback for personal and professional growth.View
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