The Good Guys3 followers160 jobs

Customer Service Team Member

JuniorMid levelFull-timeOfficeKelso NSW 2795, AustraliaAdministrationCustomer servicePosted 1 month agoVerified 1 month ago
Think you're a good fit?See what the hiring team are looking for

About the job

The Customer Service Team Member at The Good Guys plays a vital role in delivering exceptional customer experiences while supporting store operations. This job is all about creating a positive atmosphere for customers and contributing to profitable sales growth. The team thrives in a fast-paced environment that values diversity, creativity, and collaboration.

You'll be responsible for

📋

Delivering effective store administration

Managing store operations in line with standard procedures to support sales growth.
💳

Handling cash transactions

Processing cash and tendering transactions accurately.
📞

Managing customer inquiries

Effectively resolving customer complaints and queries as required.

Key criteria

👥

Customer focus experience

Demonstrated experience prioritising customer needs in service delivery.

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📈

Results-driven mindset

Proven track record of achieving sales targets and performance goals.

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🔍

Self-awareness and feedback

Experience using feedback for personal and professional growth.

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Meet the team

About the company

View your fit

5 criteria for this job
Customer focus experience
Demonstrated experience prioritising customer needs in service delivery.

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Results-driven mindset
Proven track record of achieving sales targets and performance goals.

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Self-awareness and feedback
Experience using feedback for personal and professional growth.

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Cash handling skills
Experience managing cash transactions and store administration.

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Inventory management experience
Demonstrated ability to manage stock integrity and fulfilment.

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