About the job
As a Customer Success Engineer at IBM Global Sales, you will play a vital role in designing client solutions that leverage current product capabilities. Your work will drive adoption and expansion of IBM products, ultimately accelerating client value. The team thrives on collaboration, curiosity, and empathy, creating a supportive environment where everyone can grow and make a lasting impact.
You'll be responsible for
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Delivering technical proof points
Create and deliver technical proof points through technical accelerators to demonstrate the value of IBM products to clients.🌟
Driving customer value
Activate entitlements by finding sponsors, conducting use-case workshops, and establishing measurable business outcomes with client sponsors and stakeholders.🗺️
Developing success plans
Create a success plan that describes deployment roadmap(s), milestones, and outcomes with client sponsors and stakeholders to ensure successful adoption and expansion of IBM products.Key criteria
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Technical solution design experience
Experience designing client solutions using current product capabilities.View
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Client engagement skills
Proven ability to drive product adoption and establish measurable outcomes.View
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Product demonstration experience
Experience delivering technical proof points through various accelerators.View
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