Spotify9 followers4 jobs

Customer Success Manager ANZ - 12 Month Fixed Term

Mid levelContractOfficeSydney NSW, AustraliaPosted 6 hours agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

As a Contractor - Customer Success Manager at Spotify, you will embark on an exciting journey of supporting the sales cycle while providing proactive consultative client service. Your work will not only help protect and grow revenue but also impact how the world experiences music and podcasts. The team thrives on collaboration, creativity, and a shared passion for delivering exceptional results.

You'll be responsible for

🤝

Building client relationships

Building deep client relationships to deliver best-in-class customer service to Spotify’s advertiser and agency partners.
📝

Managing RFP responses

Owning the RFP response and media planning strategy across all buying channels.
📊

Monitoring campaign performance

Monitoring campaign pacing, delivery, and performance reporting to optimize media plans and meet client objectives.

Key criteria

🎓

Bachelor's degree

Bachelor's degree in Sales, Advertising, Marketing, or Business.

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📊

6+ years in digital media

Proven experience in digital media planning and buying.

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📈

Advertising performance metrics

Strong understanding of advertising performance metrics and ecosystem.

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View more

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5 criteria for this job
Bachelor's degree
Bachelor's degree in Sales, Advertising, Marketing, or Business.

View

6+ years in digital media
Proven experience in digital media planning and buying.

View

Advertising performance metrics
Strong understanding of advertising performance metrics and ecosystem.

View

Client relationship management
Demonstrated experience building and maintaining client relationships.

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Presentation skills
Strong verbal and written communication skills for effective storytelling.

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