SAP
Mid levelSeniorFull-timeHybridSydney NSW, AustraliaProfessional servicesInformation technologyCustomer successPosted 23 hours ago
About the job
The Customer Success Manager at SAP plays a vital role in helping customers realize the value of their purchased solutions. This job is all about fostering relationships and ensuring that customers achieve their business outcomes through effective use of SAP's offerings. The team thrives on collaboration, continuous learning, and a commitment to personal growth, making it a fantastic environment for anyone looking to make a meaningful impact.
You'll be responsible for
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Engaging with customers
Proactively connect with customers to ensure they achieve lifetime business value and success with SAP solutions.📈
Developing account strategies
Create and implement strategies that drive customer outcomes and lead to subscription renewals.🤝
Building trusted relationships
Establish strong relationships with customers, earning trusted advisor status in finance and procurement domains.What we're looking for
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8+ years in sales or services
Experience in sales, pre-sales, or solution management is essential.View fit
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10+ years with cloud solutions
Proven background in cloud software, especially finance management.View fit
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Strong relationship-building skills
Ability to build trust with finance and procurement leaders.View fit
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