ASX10 followers65 jobs

Customer Technical Support Specialist - 12 Month Max Term

JuniorContractHybridSydney NSW, AustraliaCustomer service and supportTechnical supportIT supportPosted 4 months ago
View your fit0 of 9 criteria met

About the job

Joining ASX means becoming part of a dynamic team dedicated to powering Australia's financial markets. This job is all about providing exceptional technical support to customers while ensuring they have a seamless experience with ASX Markets and Information systems. The team thrives on collaboration and is committed to fostering a culture of inclusion and diversity.

You'll be responsible for

🛠️

Providing technical support

Actively providing high-quality technical support to customers accessing ASX Markets and Information systems.
🔌

Monitoring customer connectivity

Actively monitoring and maintaining customer connectivity for ASX critical systems to ensure seamless operations.
✅

Customer readiness support

Taking an active role in customer readiness for ASX system and product releases, ensuring an outstanding customer experience.

What we're looking for

🔧

Technical support experience

Proven experience providing technical support in a customer-focused environment.

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📈

Understanding of Australian financial markets

Knowledge of the dynamics and operations within Australian financial markets.

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💻

Experience with technical systems

Familiarity with technical systems, protocols, or infrastructure.

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View more

Meet the team

About the company

View your fit

0 of 5 criteria met
Technical support experience
Proven experience providing technical support in a customer-focused environment.

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Understanding of Australian financial markets
Knowledge of the dynamics and operations within Australian financial markets.

View

Experience with technical systems
Familiarity with technical systems, protocols, or infrastructure.

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Communication skills
Strong verbal and written communication skills for reporting and data collation.

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Knowledge of connectivity models
Understanding of Participant systems and connectivity across various office environments.

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