Customer Technology Solutions Manager
About the job
The Customer Technology Solutions Manager (CTSM) job is all about supporting the region by showcasing Expeditors’ innovative customer-facing technology solutions. This position plays a crucial role in driving customer dependency through technology, ensuring that clients receive the best possible service. The team thrives on collaboration and communication, working together to empower each other and enhance customer experiences.
You'll be responsible for
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Supporting customer technology solutions
Positioning and presenting Expeditors’ customer-facing technology solutions to drive customer dependency📚
Conducting training
Training Sales, Account Management, and Department Managers on Expeditors’ systems and customer solutions capabilities🎤
Leading technology marketing campaigns
Hosting webinars and events to promote technology solutions to current and potential customersKey criteria
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Customer technology solutions expertise
Demonstrated experience presenting customer-facing technology solutions.View
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Familiarity with supply chain technology
Experience with supply chain enabling technologies, including non-Expeditors solutions.View
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Strong presentation skills
Proven ability to deliver engaging presentations to diverse audiences.View
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